To start a return or exchange, simply email hello@formes.co.uk with your name and order number.

We’ll guide you through a straightforward step-by-step process to return your bag for a full refund or free exchange.

At Formes, we’re committed to delivering high-quality products with strict quality control. However, if your order isn’t quite right, returning it is quick and effortless—no hassle, no long processes.

Formes offers a 14-day returns policy.